The following terms and conditions will apply to purchases of services and goods made at the studio location and online while using our PunchPass e-commerce website.
 
CANCELLATION POLICY
We request at least 24 hour notice if you would like to cancel a private. After 24 hours, you will be charged for the missed or canceled private.
 
PURCHASE POLICY
The costs of all products and services listed in the studio330 online site are shown in Canadian dollars. HST will be added to the final payment amount.
 
REFUND + CANCELATION POLICY
Merchandise may be returned within 7 days if unused and in its original condition. Refunds will be issued to your original form of payment. Refunds will not be issued on annual memberships, workshops, pre-registered classes, retreats, gift certificates, individual classes, class cards, or memberships. 5-class cards expire 3 months from purchase date. 10-class cards expire 6 months from purchase date. Unused classes may be carried forward and added to your next class card purchase. Monthly memberships may be cancelled at any time with one month's notice.
 
MEMBERSHIP FREEZES
You may freeze your membership for one 30-day period or two 15-day periods every 6-months. Holds must coincide with your billing date. Example: if your billing date is the 5th of each month, your hold will start on that date. This will ensure ease of billing in the future. Please notify us by email at least 2 weeks in advance of the desired hold.

TERMS & CONDITIONS
Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that studio330 may alter the information on its web site from time to time. studio330 shall have no liability arising from the use by any party of the information on this web site.
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studio330 does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. studio330 exclude all liability for contamination or damage caused by any virus or electronic transmission.

PRIVACY POLICY
By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for web sites within the studio330 portfolio. If you link to other third party web sites, please review the privacy policies posted at those sites. studio330 is not responsible for how data or information is treated/handled by any third party web site that is linked to from our sites.
 
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing list.
 
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
 
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
 
studio330 will never sell, trade, rent, exchange, or otherwise share your personal information with any other person, company, or organization.